- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on May 29, 202639
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on May 29, 20266
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on May 29, 202662
- Why did my identity verification fail?Published on Aug 8, 2024Updated on May 29, 202670
- How do I update my authenticator app?Published on Aug 1, 2024Updated on May 29, 2026248
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Jun 25, 20261,380
- How do I register an account on OKX?Published on May 23, 2024Updated on Jul 16, 202628,571
- How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?Published on May 7, 2024Updated on May 29, 20261,118
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on May 29, 2026132
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on May 29, 2026243
- How do I determine my company type and understand which documents I need to prepare?Published on Oct 13, 2023Updated on May 29, 2026158
- What onboarding information is required for a privately owned company?Published on Oct 13, 2023Updated on May 29, 2026290
- What onboarding information is required for a fund?Published on Oct 13, 2023Updated on May 29, 2026127
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on May 29, 202680
- What onboarding information is required for a family office?Published on Oct 13, 2023Updated on May 29, 202672