- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jul 9, 2026958
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on May 29, 202681
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on May 29, 202683
- How do I download my account statements?Published on Nov 6, 2024Updated on Jun 17, 20264
- What should I do if facial recognition fails?Published on Oct 11, 2024Updated on Jun 22, 2026563
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on May 29, 202661
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on May 29, 202639
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on May 29, 20266
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on May 29, 202662
- Why did my identity verification fail?Published on Aug 8, 2024Updated on May 29, 202670
- How do I update my authenticator app?Published on Aug 1, 2024Updated on May 29, 2026248
- My phone isn't working, what should I do?Published on Aug 1, 2024Updated on May 29, 20269
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on Jun 2, 20267
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Jun 25, 20261,381
- How do I register an account on OKX?Published on May 23, 2024Updated on Jul 16, 202628,577
Showing 31-45 of 74 articles