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- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 24 July 20265
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 2 July 2026879
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 6 Apr 20267,058
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 2 July 202614,134
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- What is sub-account?Published on 22 Aug 2023Updated on 9 July 20261,892
- How do I close my account? (web)Published on 22 Aug 2023Updated on 2 July 2026474
- How do I close my account? (app)Published on 22 Aug 2023Updated on 24 July 2026910
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026409
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 18 June 2026372
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 2 July 2026402
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 29 May 2026599
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 14 July 202619,835
- How do I update my login password?Published on 22 Aug 2023Updated on 2 June 202632
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