FAQ
Account management and security
- How do I register an account on OKX?Published on 23 May 2024Updated on 27 Jul 202628,595
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 2 Jul 20266,488
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 29 May 202630
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 29 May 20264,507
- How do I change my phone number?Published on 7 Sept 2023Updated on 6 Jul 202615,068
- How do I change my phone number?Published on 7 Sept 2023Updated on 19 Jun 2026
- How do I change my email?Published on 6 Sept 2023Updated on 9 Jul 20264,312
- How do I update my email?Published on 6 Sept 2023Updated on 8 Jul 20263
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 2 Jul 202614,135
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 29 May 202616,871
- What is sub-account?Published on 22 Aug 2023Updated on 9 Jul 20261,892
- How do I close my account? (web)Published on 22 Aug 2023Updated on 2 Jul 2026474
- How do I close my account? (app)Published on 22 Aug 2023Updated on 24 Jul 2026910
- How do I close my account? (app)Published on 22 Aug 2023Updated on 7 Jul 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026409
Showing 16-30 of 43 articles