- Passkey FAQPublished on 19 Mar 2025Updated on 2 Jul 2026161
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 29 May 2026187
- How do I download OKX app on an iPhone?Published on 26 Feb 2025Updated on 21 Jul 20268,013
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 29 May 202631
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 29 May 202651
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 29 May 202621,010
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 9 Jul 2026958
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 29 May 202681
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 29 May 202683
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 29 May 202654
- How do I download my account statements?Published on 6 Nov 2024Updated on 17 Jun 20264
- What should I do if facial recognition fails?Published on 11 Oct 2024Updated on 22 Jun 2026563
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 29 May 202661
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 29 May 202639
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 29 May 20266