- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202573
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 27 Sept 2025126
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 30 Dec 2025343
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Nov 2025578
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 15 Oct 2025204
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 10 Oct 2025393
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 30 Dec 2025145
- How do I complete the required tasks shown in the app?Published on 3 Jul 2025Updated on 10 Jul 202531
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 15 Oct 2025125
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202560
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025295
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 27 Sept 2025100
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 27 Sept 2025110
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 27 Sept 2025260