- How do I secure my exchange account?Published on 12 Jun 2024Updated on 17 Nov 20251,221
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,664
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202535
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 6 Nov 202510
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 3 Dec 2025164
- How do I change my email?Published on 6 Sept 2023Updated on 17 Nov 20253,925
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 17 Nov 20256,557
- Passkey FAQPublished on 19 Mar 2025Updated on 23 Dec 2025106
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 15 Jan 2026454
- What's KYC: What to expect and why it matters?Published on 24 Jun 2025Updated on 9 Jan 202643
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 15 Dec 2025375
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202528
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202531
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202535
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Dec 20256